Volusion

One of the most senior eCommerce builders, Volusion was founded in 1999 in Austin, Texas. It has a user-friendly platform and also offers customers access to professional web designers, developers and marketers who can provide support and assistance in the process of creating a website. Volusion users get free hosting, 24/7 US-based customer service, order management as well as seamless dropshipping integration.

In 2018, Volusion released V2, a new technology solution to facilitate website setup - now users can create a website in only a few minutes!

Its site building is geared much more towards businesses than nonprofit websites or personal blogs, but offers a variety of features for a diverse set of users.

• All of their plans include fully-responsive templates
• Social media integration included in all plans
• Easy transition and migration across plans
• Try the eCommerce plan for free with a 14-day trial
• Great SEO tools
• WebCreate readers also get a 15% discount in the first month

• Plans that fit everyone’s budget
• Ultra friendly platform
• Unlimited Products
• Unlimited Bandwidth
• SSL Certificate included
• Fully-integrated dropshipping capabilities
• Built-in Analytics

• Premium plans can be pricey for small business owners
• Few third party apps and plugins

Creating your eCommerce website with Volusion is extraordinarily simple. Volusion’s editor has a very different aesthetic than other eCommerce builders, with a look that’s more like a traditional website. It offers a design wizard interface with a complete set of tools to help you fully customize your website. And advanced users who prefer a DIY website still have the possibility to edit and insert their own HTML and CSS code through Volusion’s Template Editor. (Users are given partial access to their site’s code, but there are some sections of code that can’t be altered.)

Volusion offers an iOS and Android app that will allow you to keep up with your site anywhere: check live incoming orders, stock and inventory levels. You won’t have to be at home or in the office in order to be on top of your business!    

Volusion is very confident about their wide variety of solutions. That’s why they offer a 2-week trial period, so you can take your site for a test drive before making a final decision.

After the trial period, you can go pro by choosing one of their 4 premium plans: Personal, Professional, Business and Prime. (V2 does not have annual plans). All of these plans include fully responsive websites with themes, a powerful drag & drop editor, unlimited product inventory, $100 in ad credits, unlimited storage, an SSL certificate, SEO tools, 24/7 customer support, automated tax rate calculations and secure checkout.

Personal ($29/month): Unlimited Products, Unlimited Storage, Online Support, Secure Checkout

Professional ($79/month): Unlimited Products, Unlimited Storage, Online + Phone Support, Secure Checkout, Abandoned Cart Reports

Business ($299/month): Unlimited Products, Unlimited Storage, Priority Support, Secure Checkout, Abandoned Cart Reports, Dedicated Success Team, Free One on One Setup

Prime (Custom): Unlimited Products, Unlimited Storage, VIP Support, Secure Checkout, Abandoned Cart Reports, Dedicated Success Team, Free One on One Setup, Executive Slack Support

Other details which you may want to highlight can be found here: https://www.volusion.com/v2/pricing/?v2

Beyond web building, Volusion’s services in marketing, analytics and SEO are great but come at an extra price.

As previously mentioned, Volusion offers tons of features and tools depending on the size of your business and your wallet. From Professional plan onwards, Volusion offers some cool professional features to help your business grow faster:

Abandoned Cart Reports: One of the most popular tools in the eCommerce industry. A must-have.

Yotpo Reviews Integration: Volusion also hosts the first native reviews platform experience on any ecommerce platform. Powered by Yotpo, this app allows businesses to collect, display and manage customer reviews.

Dropshipping: If users don’t want to find products on their own, Volusion offers a fully-integrated dropshipping system powered by Inventory Source. This means that users can choose from thousands of USA-sourced products to add to their online store with just a few clicks.

Templates

Volusion offers 14 designer-quality, highly-functional templates - and they are all free All of them can be easily customized and edited to match your particular business identity, though the premium templates are significantly more professional and detailed than the free options.

All of Volusion’s templates are fully responsive, which guarantees that your website will be 100% compatible across platforms (desktops, mobile phones, tablets and gadgets). Make sure to choose a template that has this capability. This feature is included even on the basic entry-level plan, although it is not standard policy in the industry. Major thumbs up for Volusion!

Customer Service

Volusion has recently launched a series of intuitive and easy-to-follow video tutorials on how to set up the most important features of an ecommerce website. Their online Help Center has a variety of articles for users who prefer old school problem solving.

If you prefer talking to someone, there are well-trained, live customer service agents in Texas available during all hours of the day to help you troubleshoot and answer questions. Premium accounts get an account manager who’s dedicated to working side by side with you to develop your online store. You’ll get this person’s direct phone number and email, in order to resolve questions and issues quickly and effectively.

But in case that’s not enough, Volution offers 24/7 online support and, in the case of (Professional, Business, Prime) plans you can also contact them by phone. Even better, Volusion has a feature that allows you to schedule a call whenever’s convenient for you.

Overall

Volusion is not only one of the oldest, but also one of the most impressive, reliable and fast-growing eCommerce website builders today. They offer a scalable solution that accommodates your business needs with a variety of plans. But it can be a bit expensive - take advantage of the two-week free trial so you can determine which of the plans will best suit your eCommerce needs and your budget.